Privacy Policy

1. Introduction

Welcome to MCKS (Master Core Key System). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our master key system planning software and services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, company name, phone number, and password when you create an account.
• Project Data: Master key system layouts, key hierarchies, cylinder information, and project details you create within our platform.
• Customer Information: Contact details and addresses for customers you add to manage their projects.
• Payment Information: Billing details processed securely through our third-party payment processor.
• Communications: Information you provide when contacting our support team.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our master key system planning services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your project data is encrypted in transit and at rest. We use industry-standard security protocols and regularly review our security practices to ensure your information remains protected.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, payment processing, analytics).
• Legal Requirements: When required by law or to respond to legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have given us explicit permission to share your data.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time through your account settings or by contacting us. Some information may be retained as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and receive a copy of your personal data
• Rectify or update inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These help us remember your preferences, understand how you use our services, and improve our offerings. You can control cookie preferences through your browser settings, though some features may not function properly without cookies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: